When you say the ostrich software are you referring to the Drivers? or Jackal on your laptop? I'm thinking its the drivers that you are talking about. If you dont have the ostrich drivers, you just have to download them from the link that is in the forum. Let me go look for it and I'll post it up in here. I also have them that I could send them to you if you can't find them. Also, I work a lot, but one of these days coming up if you cant figure it out, I might be able to call you and walk you through it, but it all depends on what I have going on over the next week, cuz I just bought a brand new 4 bedroom house and have to move as soon as I get the go ahead.